1. Overview
WebWoven ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, why we collect it, and how you can manage or remove it.
2. Information We Collect
- Account information: name, email, phone, company, and password when you register.
- Transaction data: invoices, payment records, and billing addresses related to purchases.
- Usage data: pages visited, IP address, device and browser information, and analytics.
- Communications: messages you send via contact forms, support tickets, or email.
3. How We Use Your Data
We use data to provide, maintain, and improve the Services, process payments and invoices, send transactional emails (invoices, receipts, password resets), and to communicate important updates. We may also use aggregated and anonymized data for analytics and product improvements.
4. Cookies & Tracking
We use cookies and similar tracking technologies to personalize your experience, support authentication, and analyze traffic. You can control cookies in your browser settings; disabling some cookies may impact site functionality.
5. Third-Party Services
We may share data with trusted third parties such as payment processors, email delivery services, and analytics providers. These providers are contractually required to protect your data and use it only for the purposes we specify.
6. Data Retention & Deletion
We retain personal data as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations. To request deletion of your account and data, contact info@webwoven.co.za.
7. Security
We use industry-standard technical and organizational measures to protect your data, including secure password hashing and TLS for data in transit. However no system is 100% secure; if a breach occurs we will notify affected users and authorities where required.
8. Your Rights
You may access, correct, or request deletion of your personal data. For account-related requests, log in to your dashboard or contact info@webwoven.co.za.
9. Changes to this Policy
We may update this policy occasionally. The "last updated" date is shown below; material changes will be communicated via email or site banner.
Last updated: April 3, 2026